Change Reason Practice Trainer

The problem

Every employee record change in the HRIS needs a "change reason" code (Transfer, Promotion, Compensation, Correction, and similar), and several of those codes overlap in ways that aren't obvious from a policy document — a PEO-to-direct-employment move is technically an employment-terms change and an entity change, but only one of those is the correct reason code. Miscoding these has downstream effects on compliance reporting and audit trails, and the team kept tripping on the same handful of edge cases.

What I built

A self-contained practice tool, explicitly framed as practice, not assessment — no score, nothing graded, nothing saved. Each session deals a stratified set of realistic scenario questions covering every reason code at least once. Picking the wrong answer doesn't end the question — it shows a hint and leaves every option live, so the person works toward the right answer through elimination rather than being told and moving on. The explanation only appears once they've actually found the correct one.

The session ends with a plain-language recap: what was answered correctly on the first try, what took a second look, and which categories are worth reviewing again — turned into a shareable summary image.

Why it mattered

Framing mattered as much as the content. An assessment would have made people defensive about admitting confusion; a practice tool that never grades them got people to actually attempt the ambiguous cases instead of guessing and moving on. It closed a real, recurring data-quality gap with something closer to spaced practice than a training deck nobody re-reads.